Smile Travel-Reliable DMC in Vietnam: Here’s what I found about Smile Travel, a reputable Destination Management Company (DMC) based in Vietnam — and yes, it appears to be a solid, reliable choice
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About Smile Travel
Official Name: Công Ty TNHH Du Lịch Nụ Cười Nhật Minh (Smile Travel Co., Ltd).
Headquarters: Hanoi (Long Biên District)
SMILE TRAVEL CO.,LTD
- Hotline/ Whatsapp/Line/Viber: +84 346190168
- Email: smiletravelindochina@gmail.com
- Fanpage: https://www.facebook.com/smiletravelindochina
- Websites: smiletrave.net / vietnamhalongbay.com
Established & Licensed
- Smile Travel Co., Ltd operates throughout Indochina (Vietnam, Cambodia, Laos), Myanmar, and Thailand, with over 15 years of regional experience
They are fully licensed as an International Tour Operator (license No. 01‑1051/TCDL‑GPLHQT) and hold a Vietnamese inbound/outbound tourism license
Accolades & Professional Standing
- A member of the Asia-Pacific Tourism Association; recognized as one of the Top 50 Vietnamese tourism enterprises in 2022. They’re actively aspiring to become a Top 10 tour operator in Vietnam by 2025
Wide Range of Services
- Their offerings include inbound/outbound tours, Halong Bay cruises, flight and visa services, MICE events, vehicle rentals, and accommodation—comprehensive, every-step-of-the-way support
Support & Client-Centric Approach
- They offer 24/7 support, emphasize flexibility (“very flexible to change or add more activities”), secure payments, competitive pricing, and are driven by the philosophy:
“Your smile is our success”
What Travelers Say
- Firsthand Reviews
“Trustworthy, transparent and objective… never any attempt to upsell… very competitive prices.”
“Always available with any inquiries… excellent coordination of itineraries.” - Tripadvisor Feedback
- Exemplary service from agents like Kelly—“went above and beyond,” “friendly, efficient,” “very responsive, helped with visa issues,” and “amazing coordination and support”
- Another review praised “personalized service, attention to detail, and knowledge of the country made my trip a success”
Summary & Recommendation
| Feature | Details |
|---|---|
| Experience | Over 15 years servicing Southeast Asia. |
| Legitimacy | Fully licensed, recognized by tourism authorities. |
| Service Scope | All-inclusive tours, logistics, visas, cruises, MICE, rentals, hotels. |
| Support Level | 24/7 assistance, adaptable itineraries, safe payment, fair pricing. |
| Customer Feedback | Highly positive—very organized, caring, responsive, and honest. |
Given the consistency in positive reviews, official licenses, and breadth of services, Smile Travel appears to be a highly reliable and professional DMC in Vietnam.
Tips for Travelers in Vietnam
While Smile
“Just a heads‑up if you’re traveling here… Relying on Google reviews alone isn’t enough. Use video platforms like Instagram or TikTok, check travel forums…”
Redditors also note that fake 5-star reviews are common on Vietnam-based listings, especially those with few ratings. Balancing official feedback with independent traveler accounts helps ensure accuracy.
Next Steps
Would you like me to help you with:
- Tailored tour options (e.g., Halong Bay, cultural or food tours)?
- Contact details for their Hanoi
- A comparison with other DMCs or reading traveler stories?
Let me know — happy to assist with planning your perfect trip!
SMILE TRAVEL CO.,LTD
- Hotline/ Whatsapp/Line/Viber: +84 346190168
- Email: smiletravelindochina@gmail.com
- Fanpage: https://www.facebook.com/smiletravelindochina
- Websites: smiletrave.net / vietnamhalongbay.com
