How to Become a Partner of Smile Travel

Build a Stronger Travel Business with Smile Travel

The way travelers discover, compare and book travel services is changing rapidly.

At Smile Travel, we believe that technology should make travel partnerships easier — not more complicated.

That is why we are building a simple and flexible B2B Distribution & Booking Systemthat allows our partners to access, manage and sell Smile Travel products through one convenient platform.

Whether you are a Travel Agency (TA), Tour Operator, OTA, Hotel/Hostel (HA), Travel Blogger, Affiliate Partner or another travel distribution partner, we welcome opportunities to work together.

Our philosophy is simple:

You Sell. We Operate.

You focus on finding and serving your customers.

Smile Travel focuses on designing, coordinating and operating their travel experience in Vietnam.

—

Why Partner with Smile Travel?

As a Smile Travel partner, you gain access to our local destination expertise, travel products and operational support in Vietnam.

Our partnership model is designed to help you:

• Expand your Vietnam travel product portfolio
• Access local tours and travel services
• Create customized itineraries for your customers
• Manage bookings more efficiently
• Access B2B rates and commercial opportunities
• Reduce manual booking administration
• Provide professional local support to your customers
• Build long-term cooperation with a Vietnam-based DMC

We aim to create a partnership that benefits both sides.

Your customers receive better local experiences.

You grow your travel business.

Smile Travel grows together with you.

—

Who Can Become a Smile Travel Partner?

We welcome applications from a wide range of travel businesses and travel professionals.

Travel Agencies

If you are a travel agency selling Vietnam holidays, we can provide local products, customized itineraries, quotations and operational support.

Tour Operators

If you operate tours in international markets and need a reliable Vietnam DMC, Smile Travel can become your local operating partner.

OTAs & Online Travel Platforms

Online travel platforms can integrate or distribute selected Smile Travel products through available booking solutions and commercial arrangements.

Hotels & Hospitality Partners

Hotels, hostels and accommodation providers may cooperate with Smile Travel to provide additional travel experiences and destination services to their guests.

Travel Bloggers & Content Creators

Travel bloggers and content creators with an established audience may explore affiliate and promotional partnerships with Smile Travel.

Partners

Digital publishers, travel websites and other qualified affiliates can work with us to promote selected Vietnam travel products.

Corporate & MICE Partners

Companies and organizations looking for Vietnam travel, incentive or MICE solutions can work with our team to develop customized programs.

—

How to Become a Smile Travel Partner

Becoming a partner is simple.

Step 1 – Contact Our B2B Team

Send us your partnership request through email, WhatsApp or our B2B contact form.

Please provide basic information about your business, including:

• Company / Brand Name
• Country and target market
• Website
• Contact person
• Business email
• Type of business
• Main customer markets
• FIT / GIT focus
• Estimated travel volume
• Main destinations
• Product interests
• Halal / Muslim-friendly requirements, if applicable

This information helps us understand your business and identify the most suitable cooperation model.

—

Step 2 – Tell Us What You Need

Every travel business is different.

Tell us what you are looking for.

For example:

• Vietnam FIT programs
• Vietnam group tours
• Private tours
• Tailor-made itineraries
• Luxury travel
• Halong Bay cruises
• MICE programs
• Muslim-friendly travel
• Halal tours
• Family holidays
• Adventure travel
• Cultural experiences
• Airport transfers
• Transportation
• Hotel arrangements
• Full ground handling

Our B2B team will discuss your requirements and recommend suitable products and services.

—

Step 3 – Partnership Review

Our team will review your business profile, target market and cooperation requirements.

For established Travel Agencies, Tour Operators and other professional travel partners, we can discuss an appropriate B2B cooperation model based on:

• Market
• Product type
• Sales volume
• Customer profile
• Distribution channel
• Booking requirements
• Commercial expectations

Depending on the partnership model, we may provide access to B2B rates, product information, booking tools and other partner resources.

—

Step 4 – Get Access to Our B2B Distribution System

Once the partnership is approved and the applicable commercial terms have been agreed, eligible partners may receive access to our **B2B Distribution & Booking System**.

The system is designed to make it easier for partners to manage Smile Travel products and booking requests.

Depending on the agreed partnership model, partners may be able to:

• Search available products
• Check prices
• Request or make bookings
• Manage customer booking information
• Access booking confirmations
• Monitor booking status
• Manage multiple requests
• Access relevant partner information

Our objective is to make the booking process as simple and efficient as possible.

—

Sell Smile Travel Products Through Your Own Channels

We understand that many travel businesses already have their own websites, booking systems and customer databases.

You do not need to replace your existing sales channels.

Depending on the partnership arrangement, Smile Travel can support distribution through your existing business ecosystem.

Agent Booking Desk

Travel agencies and tour operators can manage customer requests through their dedicated partner environment where available.

Website Booking

Eligible partners may also be able to offer selected Smile Travel products directly through their own websites using available booking technology or widgets.

This allows customers to discover and book travel products through the partner’s own digital ecosystem.

Private-Label / White-Label Solutions

Where available and commercially agreed, selected partners may use private-label or white-label booking solutions so that the customer experience remains aligned with the partner’s own brand.

The specific functionality depends on the agreed partnership model and technical integration.

—

Real-Time Booking & Inventory Management

One of the key advantages of a digital distribution model is reducing manual administration.

Where real-time inventory integration is available for a particular product, booking information and availability can be synchronized across connected channels.

This helps reduce:

• Double bookings
• Manual availability checks
• Repetitive emails
• Booking administration
• Delays in reconfirmation

Booking and inventory functionality is subject to the specific supplier, product and technology integration.

—

Commission & Partner Management

Smile Travel aims to make partner administration as simple as possible.

Depending on the agreed partnership model, the system can help partners monitor:

• Bookings
• Booking status
• Sales
• Commission
• Payment status
• Customer information
• Product performance

Where commission reporting is supported, relevant booking and commission information can be managed digitally, reducing unnecessary paperwork and manual administration.

Commercial terms, commission levels and payment schedules are agreed individually with each partner.

—

Is There a Partnership Fee?

Our standard digital partnership model does **not require an onboarding fee** for eligible partners.

There may also be no additional transaction fee for certain platform functions.

However, payment-processing charges, supplier charges, technical integration costs or other specific fees may apply depending on the service and partnership model.

All applicable charges will be communicated clearly before the partnership or transaction is confirmed.

—

Why a Digital Partnership Matters

Travelers increasingly discover destinations and travel products through multiple digital channels before making a booking.

Your website, social media channels, content platforms and customer database are valuable distribution assets.

Our goal is to help you combine those assets with Smile Travel’s local products and operational capability.

Instead of building every Vietnam product and supplier relationship yourself, you can work with a local DMC that already understands the destination and can coordinate the ground operation.

This creates a simple model:

Your Audience + Your Sales Channels + Smile Travel’s Local Expertise

=

A Stronger Vietnam Travel Product

—

You Sell. We Operate.

This is the foundation of our B2B partnership philosophy.

Your business remains in control of the customer relationship.

You promote, advise and sell the travel experience to your customers.

Smile Travel provides the local destination expertise and operational support required to deliver the journey in Vietnam.

We can assist with:

Product Design → Quotation → Booking → Hotels → Transportation → Guides → Cruises → Restaurants → Ground Operations → Customer Support

Our role is to make your Vietnam operation easier.

—

What Types of Partners Are We Looking For?

We are particularly interested in building long-term relationships with:

• International Travel Agencies
• Tour Operators
• Wholesalers
• OTAs
• Travel Platforms
• Travel Bloggers
• Affiliate Partners
• Corporate Travel Partners
• MICE Agencies
• Specialist Travel Companies
• Muslim / Halal Travel Specialists
• Destination-focused travel businesses

We are especially interested in partners who want to build long-term Vietnam and Indochina travel products, rather than simply make one-off bookings.

—

Partnership Opportunities for Muslim & Halal Travel

Smile Travel is also developing its expertise in **Muslim-friendly and Halal Travel in Vietnam**.

Travel agencies and tour operators serving Muslim markets can work with us to develop customized programs including:

• Halal meal arrangements
• Muslim-friendly hotels
• Prayer-related arrangements
• Muslim-friendly itineraries
• Private tours
• Family travel
• Group tours
• Halal Vietnam packages
• Customized destination programs

If your customers are from Muslim-majority markets such as Malaysia or Indonesia, or you serve Muslim travelers in other international markets, talk to our B2B team about developing a suitable Vietnam program.

—

Long-Term Partnership, Not Just a Booking

We do not want to be simply another supplier in your database.

Our goal is to become your trusted local partner in Vietnam.

As your business grows, we want our cooperation to grow with you.

This may include:

• Developing exclusive programs
• Creating market-specific itineraries
• Supporting larger groups
• Developing new destinations
• Creating Halal / Muslim-friendly products
• Supporting MICE programs
• Developing luxury products
• Providing local operational assistance
• Creating customized B2B packages

The stronger your Vietnam business becomes, the stronger our partnership can become.

—

Ready to Become a Smile Travel Partner?

If you are a Travel Agency, Tour Operator, OTA, Blogger, Affiliate or other travel professional looking for a reliable **Vietnam DMC**, we would love to hear from you.

Send us your company information and tell us about your market.

Our B2B team will review your request and contact you to discuss the most suitable cooperation model.

Become a Smile Travel Partner